HERTFORDSHIRE BUILDING CONTROL IS MANAGED BY THE SEVEN DIFFERENT COUNCILS THAT MAKE UP HERTFORDSHIRE. THROUGH RESEARCH THEY HAD DISCOVERED THAT THEIR CLIENTS DIDN’T FEEL CONFIDENT IN APPROACHING THEM FOR LOCAL AUTHORITY BUILDING CONTROL APPROVAL.
Hertfordshire Building Control wanted to appear as an independent company, working alongside the councils to provide their services. Barley House Agency worked with them to create a user-friendly and informative site in line with this goal. The website was designed to encourage users to contact them directly, and broke down the content into digestible information so that the user felt confident and comfortable to do so.